Thursday, May 24, 2018

How to Fix the Slow Printing Issue in Sage 100 AP Module

The ability to have business data readily available, in any format desired, is important for tracking business processes, costs, and much more. Having access to data like this requires the right software for your business type and even more importantly, accurate and timely data input. Unfortunately, quick access to data is not enough. Printing, whether physical or to a pdf, also needs to be efficient. When the process is long or fails, this is especially tedious because the device can also be less responsive during this time. 

There are a few reasons why this can happen, including the wrong file permissions and insufficient device resources. If these check out, Windows Defender may be the cause for any slowness.

How to Fix the Slow Printing Issue in Sage 100 Accounts Payable Module

Whether printing to a print device or to a pdf file, if the Sage 100 2017 accounts payable software module is really slow to respond, or fails altogether, try adding the folder to the Windows Defender exclusion list since Windows Defender cannot be disabled in Windows Server 2016.

To add the Sage folder as an exclusion within Windows Defender:
  • Log into the device where Sage is installed.
  • Click the Start button and click on the "Settings" cog.

  • In Windows Settings, click "Update & Security".

  • In the left pane, click on "Windows Defender".
  • In the right pane, scroll to the bottom and click "Add an exclusion".

  • Click the + sign next to "Exclude a folder".

  • Browse the local device for the appropriate Sage folder. Click the folder to add it.
  • Click the "Exclude this folder" button at the bottom of the Windows explorer window.

  • The folder will now be excluded from Windows Defender.
  • Test printing to pdf or to a physical print device. With the Sage folder excluded the print time should be greatly reduced.
Using an Enterprise Resource Planning (ERP) software, like Sage 100, can be instrumental in helping manage your business and its processes. Accessing data points like how long a process takes, which products are most popular versus those that have the highest margin, and even capturing trends in payroll or ordering can increase business preparedness. Unfortunately, slow or unresponsive tasks reduce these successes. Long term, business preparedness will save money and time, and can make or break profitability but only if the software works the way we expect.

As always, knowing how to make the right small changes can have a huge impact on your business!

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