Thursday, May 24, 2018

How to Fix the Slow Printing Issue in Sage 100 AP Module

The ability to have business data readily available, in any format desired, is important for tracking business processes, costs, and much more. Having access to data like this requires the right software for your business type and even more importantly, accurate and timely data input. Unfortunately, quick access to data is not enough. Printing, whether physical or to a pdf, also needs to be efficient. When the process is long or fails, this is especially tedious because the device can also be less responsive during this time. 

There are a few reasons why this can happen, including the wrong file permissions and insufficient device resources. If these check out, the slowness may be being caused by Windows Defender.

How to Fix the Slow Printing Issue in Sage 100 Accounts Payable Module

Whether printing to a print device or to a pdf file, if the Sage 100 2017 accounts payable software module is really slow to respond, or fails altogether, try adding the folder to the Windows Defender exclusion list since Windows Defender cannot be disabled in Windows Server 2016.

Monday, May 14, 2018

How to Fix the Rogue Mouse Issue

Sometimes the most trivial issues can become exhausting problems. The mouse and keyboard are often the unsung heroes of our computers and laptops. If you do not believe this, try working without one or the other for a day, or even an hour! These devices can wear out over time and it is normal to replace the batteries for wireless versions of these peripherals when they stop working. Sometimes though, they seem to be functioning but are providing unexpected results. 

When a mouse behaves erratically, accomplishing normal tasks can be nearly impossible. Luckily, there is a way to fix the rogue mouse issue.

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How to Fix the Rogue Mouse Issue

Before explaining how to fix a rouge mouse issue, it is important to mention that the following items can also cause a mouse to respond in erratic and unexpected ways, similar to the following issue:
  • A dying battery in the case of wireless mice
  • A device suffering from performance issues due to high demands on available resources
  • A USB port that is going bad

Thursday, May 10, 2018

Broken Printers? How to Block the Windows Update that Caused this

If multiple printers on the same device suddenly stop printing, and nothing else has changed, a recent Windows update may be causing the issue. An update released weeks ago, KB4093112, has had some unexpected results causing installed printers to stop working on some devices. To find out if this update is causing printers to fail on a device, try accessing the printer properties. If you get an error stating that the printer driver is not installed, when it was previously working fine, the update may be the cause.

To fix the broken printer issue, uninstall the Windows update. However, you are not done there because if that is all you do, the update will simply install itself again. To prevent the issue from coming back, you must block that update from installing again.

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Broken Printers? How to Block the Windows Update that Caused this

Uninstall the offending update
  • Open Control Panel, and select "Programs & Features".
  • In the left panel, click "View installed updates" to access all installed Windows updates.

  • Scroll down to the offending update. Click on the update and click the "Uninstall" button listed above the updates.

Tuesday, May 01, 2018

How to Always Run a Program as an Administrator

There are many ways a user account can have admin access to the local computer. It can come from the domain account settings on a network, by being the only account on that computer, or because the user account was added to the local users administrative group. Admin access is what allows users to install apps, add-ons and software updates. Unfortunately, even an admin account does not run programs as an administrator by default. Instead, programs are run in standard mode to reduce security risks. 

Running in standard mode can sometimes present problems. Certain features might not be available or function properly. Running the program as an administrator often fixes this issue.

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How to Always Run a Program as an Administrator

Running programs in standard mode is fine for many programs and reduces the access which provides better security controls. However, there are times when running the program as an administrator is a necessity. This post explains how to do this once, and how to set this as the default.

Wednesday, April 25, 2018

Recent Hacks & Breaches - What you Need to Know

From Ransomware to leaked user accounts, there have been some massive hacks and breaches in 2018 already. These security incidents remind us once again how important it is to:
  • Use multiple user id's and password combinations
  • Regularly change passwords
  • Create lengthy and complex passwords
  • Check credit and bank accounts often for fraudulent charges
  • Be careful when clicking links and opening emails
  • When using free WiFi refrain from entering credentials to log into accounts 
This post covers some of the larger, more recent hacks and breaches and what you need to know about them.

Thursday, April 19, 2018

Technology Terms & Their Meanings - Social Media

Technology often feels like it has a language of its own. It can be challenging to keep up with the latest terms and their meanings. With most people having smart phones and accessing computers and tablets on a daily basis, technology is a big part of our every day. For some, technology is a means to an end, a way to keep up with family members from afar. For others, it is ingrained in their lives in a way that makes it uncomfortable to be without these devices.

Wherever you fall on this spectrum, it is always better to be informed. This post discusses some mainstream technology terms relating to social media and their meanings.

Technology Terms & Their Meanings - Social Media

Blogs, Vlogs and Microblogging

While each of these are different, their purpose is in essence the same:  to communicate information about a general or specific topic on a regular basis to others over the Internet. 

Thursday, April 12, 2018

How to Move iTunes Music & Playlists to a New Computer

When replacing a computer or laptop with iTunes music and playlists, the easiest way to move the music and playlists is to copy the iTunes folder from one device to another. Syncing an iPhone with the music and playlists does not necessarily copy it to the new device. Even if both are selected for syncing, this does not guarantee they will be transferred between devices simply by syncing the phone to the new device.

Below are steps for the best way to move iTunes music and playlists to a new computer while ensuring all of the information is effectively moved.

How to Move iTunes Music & Playlists to a New Computer

Before you retire an older device, and certainly before it breaks if it is experiencing issues, be sure to follow the steps below to efficiently and comprehensively move iTunes music and playlists to a new device.

Copy* Music & Playlists off the old device

To copy music and playlists from iTunes: