Tuesday, September 27, 2016

Adding Email Accounts & Domains to Outlook's Safe Senders List

SPAM filtering is important in preventing additional unnecessary emails from entering our Inboxes and distracting us from our goals. Unfortunately, no system is perfect and occasionally a legitimate email gets tangled up in a SPAM filter. When this happens, allowing emails from addresses marked as SPAM can fix this issue. 

However, there is another way to ensure emails from a specific sender are always allowed through the Outlook filtering process. Preemptively allowing specific email accounts or domains by adding them to Outlook's Safe Senders List prevents them from ever being flagged as SPAM in that Outlook profile. NOTE: This setting is saved to the local Outlook user profile and is not applied to emails opened on phones or on other devices without having the same setting saved.

Adding Email Accounts & Domains to Outlook's Safe Senders List

To add an email to the Safe Sender's list:
  • Open Outlook and click on the drop down arrow next to "Junk" from the Home tab. 
  • Select "Junk E-mail Options...".

  • Click on the "Safe Senders" tab and click "Add" to add a new email address.

  • In the Add address or domain popup, add a specific email address or a domain to always accept email from.

  • Click "OK" when finished.
  • The new email address or domain is listed in the Safe Senders list.

  • Click "OK" to exit.
It is important to use caution when adding users and domains to the Safe Senders list. An individual user is less risky than adding an entire domain to this list as there can be malicious elements to an email that may not be able to be foreseen without the assistance of the content filtering in Outlook or other SPAM filters. However, there are times when important emails might otherwise be missed without using the Safe Senders feature, so it is helpful to know how to add important contacts so emails from them are never overlooked.

As always, with every protection comes potential pitfall. With that said, it is helpful to know ways to work with and around these protections so we can best do our jobs!

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